![]() ![]() Single-number access for all emergency services, including police, fire and medical. ![]() ![]() 911 – Emergencies for p olice, fire, medical This safety measure not only helps prevents damage that interrupts telecommunications, but also the cutting of subterranean power lines, water mains and natural gas pipes. In March of 2005, the FCC established 811 as the universal number that would coordinate location services for underground public utilities. 811 – Call before you dig, mark out service This rule was extended to include all VoIP telephones in July 2007 by the Federal Communications Commission. 711 – Telephone Device for the Deaf (TDD) and relay servicesĮvery telephone company is required to connect persons who dial 711 to a Telephone Relay Service (TRS) from a device on a working number. In some areas, 611 was used as a test code for linemen on the street or was used to report troubles to the central office from a subscriber. Similar to 411 services, 611 has been reserved in the NANP but not specifically assigned to a particular use. 611 – Reserved (local telephone company repair) According to the current NANP, the digits 411 are RESERVED and not assigned by the FCC for any particular service.ĥ11 has been established for road and weather information as the transportation and traffic information telephone hotline. Where available, mobile and landline travelers can dial 511 for information and updates germane to their location. With payphones decreasing and cellular services at the point of saturation, usage of this local service has declined. 411 – Reserved (often used for directory services)Įven though the phone company published a printed copy of the telephone book, 411 information services are often established to provide directory assistance or local information. This level of constituent interaction makes dealing with the local government less of a hassle and an enjoyable experience. For example, the Baltimore 311 center currently accepts pictures and text messages from Twitter and provides citizens with an interactive, multimedia touch point promoting good will. With 311 centers, residents can inquire about anything from trash collection to reporting graffiti. Under existing networks, these calls are sent to already over-burdened 911 centers. Many large cities have deployed 311 services in an attempt to offload non-emergency requests from citizens. Visit for information about services available in your area. Often 211 services are operated by the United Way of America. Questions about human trafficking, disaster assistance, food, health, housing utilities, as well as jobs and support for veterans or some of the services offered. Where available, 211 services provide free and confidential services that help people across North America. ![]() Current N11 numbers reserved for special purposes 211 - Community services *Note: While 411 and 611 are reserved, they have not been officially assigned by the FCC. 911-Emergency services (police, fire, EMS).811-Underground public utility location.So a request for John Smith living in Seattle would look like this: Smith John.Seattle. To request the telephone number, users would type in the first name, followed by last name, a dot and finally the city. To get the TXT-411 directory assistance, the dialer first needs to activate the e-mail program, then dial the e-mail address for TXT-411, which is 2411. Pemble said TXT-411 saves callers more than half the price of dialing 411, which could be an incentive to use a cell phone's cramped keypad to enter names and navigate a menu of choices rather than dialing three numbers.ĪT&T charges $1.25 to dial 411, and 50 cents to use TXT-411 for a phone number, or $1.10 for driving directions. AT&T says it's the first to use SMS in directory assistance and expects other carriers to follow. The company said it will not have to hire new operators for the service, and won't cut back on its regular 411 service. Companies have been hunting for revenue in other areas, for instance services that provide directions.ĪT&T Wireless said the service is inexpensive to implement and maintain. telephone companies are desperate for new revenue sources because of ongoing grim economic conditions. ![]()
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